Service Guarantee

Setting You at Ease

Ontario Provincewide Lockdown F.A.Q.

From December 26, 2020 to January 23, 2021, the Province of Ontario is placing restrictions on Retail establishments.

Gadsby's Clothing falls into the "General Retail" sector, and as such is permited to be open for curbside pick-up and delivery only, no in-person shopping is permitted.

You may shop online or over the phone (519-653-4571) and we will make arrangements for the delivery, shipment or pick-up of your items during these weeks.

Gadsby's will also accept curb-side exchanges and returns for store credit during this period.

Gadsby's Clothing - Region of Waterloo - Cambridge

Our goal is to provide unparalleled fashion and fashion advice in a comfortable and relaxed atmosphere. We are accomplishing that goal amidst the various and fluxuating requirements and restrictions in Ontario, but it has been challenging. Here is how we are working together with our clients to provide the best experience possible:


Free from Discrimination

The Region of Waterloo Public Heath Unit is requiring the wearing of face coverings in enclosed public spaces under certain conditions and with noted exceptions.

For details on the Region of Waterloo Face Covering By-law, click the link below.

Pursuant to the Human Rights Code, R.S.O. 1990, c.H.19 there are exemptions to the by-law.

No person shall be required to provide proof of their reason for wearing or not wearing a face covering.

Some sicknesses and disabilities are invisible. Therefore, we will be respectful and kind to our clients and staff and we ask the same of our clients towards each other and our staff.


We're working together

Gadsby's is asking our staff and clients to follow these guidelines:

  1. If you are feeling unwell, please stay home and/or seek medial care.

  2. If you have been in contact with someone who has any virus or commuicable desease, please self-isolate until you are confident you won't become a source of infection to others.
  3. Use the Gadsby's "Disinfect and Refresh" hand cleansing station upon entry and exit. Our EPA approved disinfectant is botanical and uses safe, natural ingredients, without the use of harsh chemicals.
  4. Maintain Social Distancing of at least 2 metres.
  5. Please use a tissue or handkercheif when coughing or sneezing.
  6. If you are unable to shop in person for any reason, please call and we will make every effort to provide you with the garments and accessories you require either through curb-side pickup or delivery to your door.


No shirt left unturned

Gadsby's is committed to maintaining a clean shopping environment:

  1. Clothing and accessories are being thoroughly steamed after being tried on by a client, if it is not purchased by them.
  2. High use surfaces are being cleaned frequently, such as following a client's visit.