Service Guarantee


Setting You at Ease


Gadsby's Clothing - Region of Waterloo - Cambridge


Our goal is to provide unparalleled fashion and fashion advice in a comfortable and relaxed atmosphere. We are accomplishing that goal during the Stage 2 re-opening in Ontario, but it has been challenging. Here is how we are working together with our clients to provide the best experience possible:

SERVICE GUARANTEED

Free from Discrimination


The Region of Waterloo is requiring the wearing of face coverings in enclosed public spaces under certain conditions and with noted exceptions, from July 13 to September 30, 2020.

For details on the Region of Waterloo Face Covering By-law, click the link below.

Pursuant to the Human Rights Code, R.S.O. 1990, c.H.19 there are exemptions to the by-law. Gadsby's is honouring those exemptions and clients will be admitted and served whether or not they are wearing a face covering.

No person shall be required to provide proof of their reason for wearing or not wearing a face covering.

Some sicknesses and disabilities are invisible. Therefore, we will be respectful and kind to our clients and staff and we ask the same of our clients towards each other and our staff.

HEALTH CARE

We're working together


Gadsby's is asking our staff and clients to follow these guidelines:

  1. If you are feeling unwell, please stay home and/or seek medial care.

  2. If you have been in contact with someone who has a virus or commuicable desease, please self-isolate until you are confident you won't become a source of infection to others.
  3. Use the Gadsby's "Disinfect and Refresh" hand cleansing station upon entry and exit. Our EPA approved disinfectant is botanical and uses safe, natural ingredients, without the use of harsh chemicals.
  4. Maintain Social Distancing of at least 2 metres.
  5. Please use a tissue or handkercheif when coughing or sneezing.
  6. If you are unable to shop in person for any reason, please call and we will make every effort to provide you with the garments and accessories you require either through curb-side pickup or delivery to your door.

SANITIZATION

No shirt left unturned


Gadsby's is committed to maintaining a clean shopping environment:

  1. Clothing and accessories are being thoroughly steamed after being tried on by a client, if it is not purchased by them.
  2. High use surfaces are being cleaned frequently, such as following a client's visit.