shIPPING inFORMATION

SHIP

DECEMBER 2020 & JANUARY 2021

SHIPPING NOTICE: Orders placed between December 24, 2020 and January 5, 2021, will be shipped between January 5 and 8, 2021.

PICK UP NOTICE: Orders are usually ready for pick up 1-3 business days from when you place your order. Orders placed between December 24, 2020 and January 5, 2021 will be ready for pickup between January 5 and 8, 2021.


Standard Shipping Terms

You have options. You can choose to pick up at either our Cambridge or Stratford location or have the clothing shipped to the address of your choice.

All orders are shipped from Canada. We can ship to virtually any address in Canada or the U.S.A. If the address you give us is an issue, you will be contacted via phone or email and asked to provide an alternate address.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Please also note that the shipping rates for the items we sell are weight-based.

Orders can be shipped to Canadian PO boxes.

When shipping to the U.S.A., duties and cross-border fees, if any, are the responsibility of the purchaser.

Once your order has been shipped, you can track it online using the tracking number provided in your order history. Please note that some remote locations may require additional time in transit. Delivery times are also known to be affected by adverse weather conditions, especially during the winter months.

A Note about inventory quantities and availability:
Online inventory quantities are updated bi-weekly from our in-store inventory. If the item you order is no longer available you will be contacted via phone or emial within two business days so that you can reorder a similar item or given the option to cancel your order if no suitable substitution can be found.